Etekcity Smart Fitness Scale
Download Free App: Get the free VeSync app from the Apple App Store or Google Play Store! Sync your fitness data with Apple Health, Google Fit, and Fitbit—store all your data in one location to track your progress.
12 Essential Measurements: VeSync calculates helpful data for you: Weight, Body Fat, Body Water, Muscle Mass, Bone Mass, Protein, BMR, Metabolic Age, Visceral Fat, Subcutaneous Fat, Fat-Free Body Weight, and BMI. Many other smart scales offer only 6 data points.
Unlimited Users: Have the whole family join you in tracking fitness data and progress. Add up to 8 users.
Detailed Design: 4 high-accuracy sensors deliver accurate weight measurements up to 400 lb (180 kg) in 0.2 lb (0.05 kg) increments. Get solid footing on the generously sized 11.8 x 11.8 inch platform.
US-Based Customer Service: 100% satisfaction guarantee! Enjoy 1-year buyer’s assurance (with a free option to extend it by 1 more year), plus lifetime support provided by our friendly Etekcity team. Available Monday through Friday, 9 am–5 pm PST/PDT. Contact us by phone, email, or live chat!
400 lb / 28 st / 180 kg
0.2 lb / 0.1 kg
lb / st / kg
11.8 x 11.8 x 1.0 in / 300 x 300 x 24 mm
4.2 lb / 2 kg
3 x 1.5V AAA batteries
Why doesn’t the scale turn on?
Check if the batteries are properly installed. If the scale is new, make sure to remove the plastic wrap from the batteries, or remove the insulator strip from the battery compartment.
Why does information flash on the screen and then disappear?
The batteries are low and need to be replaced.
Why doesn’t the scale connect with the VeSync app?
Make sure your phone’s operating system is running on iOS™ 8.0+ or Android™ 4.3+.
Download and open the newest version of the VeSync app.
Turn on your phone’s Bluetooth® (for Android users, make sure your Location is turned on as well).
Make sure your scale and phone are within 30 feet / 10 meters of each other.
Make sure the scale is not currently connected to any other phone or device.
Make sure your phone is not currently connected to another Bluetooth® device.
Why is my body fat not measured when weighing in?
Step on the scale with dry, bare feet. Make sure your feet are on the scale’s conductive areas.
Make sure Bluetooth® is turned on.
Enter your physical information into the VeSync app.
If the scale has errors on the display, will not turn off automatically, or has a problem not listed here, then try removing the batteries for 3 seconds, then replacing them.
To reset the scale, press and hold the unit button for 10 seconds until “CLr” appears on the display. This will permanently delete any information stored in the scale.