Etekcity Voltson Smart WiFi Outlet (15A)

Model: ESW15-USA

  • Voice Control: Compatible with Alexa and Google Assistant, the Voltson Smart WiFi Outlet gives you masterful control over your home just by speaking. Group your outlets in Alex to turn them on/off with one command. Does NOT currently support SmartThings, Homekit and IFTTT

  • Auto Night Light: Features a built-in dusk-to-dawn smart light sensor, plus a low-power 3500k warm night light that automatically turns on whenever it's dark. Walk without worries, even in the middle of the night

  • Compact Design: Smaller than other smart plugs, a thickness of 1.6 inches allows you to use 2 sockets at the same time

  • Complete Control: Use your smartphone to control appliances, such as heaters, AC devices, and lights, from anywhere—whether from your couch or another city. Ideal for hard-to-reach and high-power appliances, devices without on/off switches, or when you’re not home

  • Schedule & Plan: VeSync offers customizable schedules to automatically turn on/off any home electronics or appliances, such as coffee makers, lamps, heaters, etc. The Sunrise & Sunset features use local time to turn your devices on/off with natural light

  • Safety & Quality: Outlets are ETL and FCC certified for quality assurance. Etekcity offers 2-year buyer guarantee and lifetime customer support.

    • NOTE: A secured 2.4 GHz Wi-Fi network is required, 30-Day money back, 2-year warranty and lifetime support.

 
 
Automatic Night Light   Equipped with a specialized night light and responsive light sensor, the 15A Smart Outlet is the ideal nighttime accessory. Use the free VeSync app to control your night light manually or automatically.

Automatic Night Light

Equipped with a specialized night light and responsive light sensor, the 15A Smart Outlet is the ideal nighttime accessory. Use the free VeSync app to control your night light manually or automatically.

Remote Control   Need a light on when you get home? VeSync lets you turn on your outlet from anywhere. With Internet access, you can control, share, and schedule your devices no matter where you are.

Remote Control

Need a light on when you get home? VeSync lets you turn on your outlet from anywhere. With Internet access, you can control, share, and schedule your devices no matter where you are.

Keep Your Home on a Schedule   Imagine a warm brew of coffee waiting for you in the morning, a home whose lights come alive right when you wake up—that’s the power of VeSync’s Schedule feature. Preset schedules to turn devices on or off, exactly when you need them to be.

Keep Your Home on a Schedule

Imagine a warm brew of coffee waiting for you in the morning, a home whose lights come alive right when you wake up—that’s the power of VeSync’s Schedule feature. Preset schedules to turn devices on or off, exactly when you need them to be.

 

Specifications

 

Communication Mode

IEEE802.11b/g/n (WiFi)

Communication Frequency

2.4GHz

Wireless Distance (Outlet to Router)

98–164 ft / 30–50 m (max visible range)

AC Power Supply Range & Supply Frequency

AC 120V, 60Hz

Operating Environment

14°F–104°F / -10°C–40C°

Storage & Transportation Environment

-4°F–104°F / -20°C–60°C

Maximum Switch Current

15A

Compatible Systems

Android™ 4.3 or higher / iOS™ 8.0 or higher

Product Dimensions

3.5 x 2.2 x 2.9 in / 90 x 57 x 73 mm

 
 

Troubleshooting

 

Why aren’t my outlets connecting to the VeSync app?

  • During the setup process, you must be on a 2.4GHz WiFi network.

  • Make sure the WiFi password you entered is correct.

  • Be sure the LED light on the outlet matches the method of setup.

  • Try moving your router closer to your outlet (164 ft / 50 m visible range is best).

  • Make sure you don’t have too many devices connected to your router (10 or fewer is best).

  • Close and reopen the VeSync app.

  • Clear your VeSync app cache. 

  • Factory reset your smart outlet.

 
 

How do I change my WiFi network to a 2.4GHz WiFi network?

  • Most dual-band routers support both 2.4G and 5G networks. Select the WiFi name that does not end in “_5G”.

  • If your phone is attempting to connect to the 5G network, try “forgetting” or temporarily disabling the 5G network.

  • If you are unsure, or if the 2.4G and 5G networks do not have separate names, please contact your internet service provider.

 
 

I already have another outlet connected. Why won’t this outlet connect?

  • Close and relaunch the VeSync app, then reset the outlet that is not connecting.

  • Use APN Mode to set up the outlet.

 
 

I can’t find the “Etekcity” access point during configuration.

  • Press and hold the power button on the outlet for 10-14 seconds to trigger APN Mode. The “VeSync” access point will appear in your list of available WiFi connections.

  • During APN Mode, the LED light on the outlet will slowly blink blue. (2 times/per second) You will have 5 minutes to pair the outlet with your phone.

 
 

My outlet is offline.

  1. Make sure your router is connected to the internet, and your phone’s network connection is working properly.

  2. Delete the offline outlet from the VeSync app. Swipe left (iOS) or tap and hold (Android), and tap Delete.

  3. Reset the outlet by pressing and holding the power button for more than 15 seconds, or until the LED light starts blinking. The light will blink for 10 seconds and turn off.

  4. Once the outlet has been deleted and reset, reconfigure your outlet with the VeSync app.

  5. When the outlet is online again, go to Device Settings, and tap Upgrade Firmware.

  • Note: Power outages, internet outages, or changing WiFi routers may cause your outlets to go offline.

 
 

Why won’t the VeSync app let me add my smart outlet?

  • If the smart outlet is already added to another person’s VeSync app, ask them to share the smart outlet with you so that you can control it with your VeSync account.

  • Be sure your WiFi password is entered correctly.

  • Use APN Mode.

  • Make sure your smart outlet firmware is up to date.

  • Factory reset your smart outlet 

 
 

After adding my smart outlet to VeSync, why won’t the smart outlet icon appear on the My Home screen of the VeSync app?

  • After adding your smart outlet to the VeSync app, refresh the main menu screen by closing and reopening the app.

 
 

Amazon Alexa or Google Assistant can’t find my app or can’t discover my smart outlet.

  • Make sure your wireless network router is close enough to your smart outlet. The smart outlet must be within a 164 ft / 50 m visible range from the router.

  • Check that your Alexa or Google Home is working properly.

 
 

Why isn’t my smart outlet turning on/off as scheduled?

  • Make sure that the schedule is still turned on.

  • Make sure that your phone’s Location Services are turned on.

  • Make sure the smart outlet is connected to a working network and is not offline.

 
 
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