Sales Operations Specialist
Company Description
VeSync is a market player for smart home appliances with a global presence. Our mission is to create connected lifestyles with smarter products, making life better at home and beyond.
COSORI, Etekcity, and Levoit share the VeSync smart home platform and one common goal – supporting healthy and interconnected lives. While each brand enhances a different facet of living, the VeSync app brings them together to create a space in which the entire home is in harmony. With an entire household of smart products, we’re empowering users to innovate their homes in fresh exciting ways. VeSync does not stop with smart technology but also boasts award-winning designs. Our fresh design has garnered international acclaim such as the German Innovation Award, iF Design Award, Red Dot Award and many more, all while earning top ratings from users around the globe – we also need driven and talented people to join our team.
That brings us to you and what you’d receive working here. Our employees are smart and hardworking individuals with great ownership over their projects – they’re confident in their work yet know how to collaborate with open ears and a spirit of learning. If you’re down-to-earth, approachable, and easy to strike up a conversation with, this might be a great fit for you since work culture is a point of extreme pride and importance to us.
Check out our other brands:
levoit.com | cosori.com | etekcity.com
Job Overview
Manages support functions essential to sales team productivity and profitability. This will include managing the commercial planning calendar to ensure compliance to pricing policies, MAP and profitability. Work directly with international and US teams to coordinate sales forecasting and product planning with goals of 100% customer scorecard for on-time and in full shipments. Facilitates pricing strategy advisory, competitive analysis, and oversees account set-up.
Responsibilities
This role works directly with the assigned retailers on a daily basis. Work with NAM to take actionable notes, with deadlines and assignments.
Assists with national promo calendar planning.
Communicates with finance to confirm the funding we’re able to provide for promos.
Oversees MAP pricing and internet reseller compliance monitoring.
Runs daily retail reports for both dotcom and in-store items.
Monitors dotcom owned inventory and weeks of supply on hand.
Works closely with Operations on drop ship feeds.
Manages dotcom forecasting/budget for assigned accounts.
Works closely with NAM to become involved with in-store forecasting.
Analyzes historical data, customer trends, NPD data to identify opportunities for growth.
Manages the customer set up and contract process and renewals.
Communicates with internal teams to get all assets required for account and/or item set up.
Ensures all content is accurate and up to date and that there are good, current reviews.
Work closely with Sr. Channel Marketing Manager on account activations.
Proactively identifies opportunities for process improvements by working closely with sales management to inspect sales process quality and prioritize opportunities for improvement; assists sales management in understanding process bottlenecks and inconsistencies and facilitates a culture of continuous process improvement.
Submits invoices, pre-approval requests and similar in our expense management system.
Daily management of incoming inquiries for quotes for wholesale B2B orders.
Follows company policies and practices as outlined in the Employee Handbook and/or applicable employment agreement. Follows safety guidelines and procedures in accordance to the job.
Performs additional duties as assigned.
Qualifications
Bachelor’s degree or equivalent experience
At least 3+ years of total experience in the consumer electronics industry or similar
Experience with Retail Link or similar platforms preferred
A passion for delivering solutions that exceed customer expectations
A drive to improve, personally and professionally
Thrives in a fast-paced and flexible work environment
Highly collaborative, excellent teamwork and people management skills